Service Agreement

This Service Agreement ("Agreement") is entered into between KrystalClear Services LLC., ‘dba’ KrystalClear ("Consultant") and the Client identified ("Client").  Consultant and Client may each be referred to as a "Party" and together as the "Parties."

1. Services

Consultant may provide one or more of the following services, as selected in the proposal, estimate, work order, online order, invoice, or service checklist for a given job:

☐  Window washing / window cleaning

☐  Power washing / pressure washing

☐  Gutter cleaning

☐  Siding washing

☐  Solar panel washing

☐  General Contractor services

☐  Construction project management

☐  Structural engineering coordination or related consulting

☐  Design coordination, planning, or related consulting

☐  Commercial services

☐  Residential services

☐  Property Management

2. Scope of Work

• The specific scope, schedule, locations, deliverables, pricing, and special conditions for each job will be described in a written estimate, proposal, work order, change order, invoice, email approval, or similar written authorization accepted by Client.
• Any work not expressly included in the approved scope is excluded and will be treated as additional work requiring Client approval and, if applicable, additional charges.

3. Access; Utilities; Site Conditions

• Client will provide timely and safe access to the service location, including access to water, electricity, ladders, gates, roofs, parking, and other reasonably necessary entry points or utilities unless otherwise agreed in writing.
• Client is responsible for identifying concealed hazards, fragile surfaces, pre-existing damage, underground or hidden conditions, and any site-specific rules or restrictions before work begins.
• Consultant may suspend or delay work if site conditions are unsafe, inaccessible, unlawful, or materially different from what was represented.

4. Pricing and Payment

• Client agrees to pay the fees stated in the applicable approved quote, proposal, work order, online order, change order, or invoice.
• Unless otherwise stated in writing, payment is due upon completion of the work for routine services and according to the payment schedule stated in the proposal for larger projects, design, engineering, or project-management engagements.
• Past-due balances may accrue interest at the lesser of 2.5% per month or the maximum rate allowed by law.  Client will also be responsible for reasonable collection costs and attorneys' fees incurred to collect overdue amounts if permitted by law.
• Deposits are non-refundable once scheduling, procurement, mobilization, design effort, engineering review, or project planning has commenced, except to the extent otherwise required by law.

5. Changes and Additional Work

Any change in scope, schedule, materials, access requirements, or site conditions may result in a change order, schedule extension, or price adjustment. Consultant is not obligated to perform extra work without Client approval, except where immediate action is reasonably necessary to protect persons, property, or the project.

6. Scheduling and Delays

Dates and completion times are estimates unless the Parties expressly agree otherwise in writing.  Consultant is not responsible for delays caused by weather, supply shortages, permit issues, utility interruptions, hidden conditions, Client-caused delays, acts of God, or events outside Consultant's reasonable control.

7. Limited Workmanship Warranty

Consultant warrants only that services will be performed in a commercially reasonable manner consistent with ordinary industry standards. Unless a different written warranty is provided for a specific project, Client must notify Consultant of any claimed deficiency within 1 calendar days after completion for routine cleaning services and within 5 calendar days for project-based services.   Consultant's sole obligation is to re-perform the deficient portion of the services or issue a reasonable credit, at Consultant's option.

8. Disclaimers; Pre-Existing Conditions

• Consultant is not responsible for damage or results arising from pre-existing defects, failed seals, oxidized or brittle materials, loose mortar, deteriorated caulking, wood rot, prior repairs, poor construction, improper installation, concealed conditions, manufacturing defects, or ordinary wear and tear.
• Cleaning and washing services may reveal but do not create pre-existing damage, staining, fading, etching, leaks, or defects.  Consultant does not guarantee the removal of every stain, discoloration, or contaminant.
• Any engineering, design, or construction-related input is limited to the scope expressly agreed in writing.  Client remains responsible for final approvals, permits, owner decisions, and third-party reliance unless a separate professional-services agreement states otherwise.

9. Limitation of Liability; Indemnity

• To the fullest extent permitted by law, Consultant's total liability arising out of or relating to this Agreement or the services shall not exceed the amount actually paid to Consultant for the specific services giving rise to the claim.
• In no event will Consultant be liable for any indirect, incidental, special, consequential, exemplary, or lost-profit damages, including business interruption, delay damages, loss of use, or diminution in value, even if advised of the possibility of such damages.
• Client will defend, indemnify, and hold harmless Consultant from third-party claims arising from Client's negligence, unsafe site conditions, inaccurate site information, code violations, or Client-directed methods, materials, or instructions, except to the extent caused by Consultant's gross negligence or willful misconduct.

10. Suspension and Termination

Consultant may suspend or terminate work for nonpayment, unsafe conditions, denial of access, Client interference, or material breach.  Client may cancel future services with reasonable notice, but Client remains responsible for payment for work performed, materials ordered, time reserved, and costs incurred through the date of termination.

11. Independent Consultant

Consultant is an independent Consultant and not an employee, agent, or fiduciary of Client.  Consultant controls the manner and means of performing the services, subject to the agreed scope and applicable law.

12. General Terms

• This Agreement, together with any approved proposal, estimate, work order, change order, online order, and invoice, is the entire agreement between the Parties for the applicable services.
• Any waiver, amendment, or modification must be in writing, except that email or electronic approval may be used to approve scope, pricing, or changes.
• If any provision is unenforceable, the remaining provisions will remain in effect.
• This Agreement may be signed electronically and in counterparts, each of which will be deemed an original.

13. Governing Law and Venue

This Agreement will be governed by the laws of the State/Commonwealth of _New Jersey_, without regard to conflict-of-law rules. The Parties consent to exclusive venue in the state or federal courts located in _New Jersey_, unless otherwise required by applicable law.

Rev Feb2k26v3

Other KrystalClear Services

Window Cleaning

Residential & Commercial Spaces

Gutters Cleaning

Residential & Commercial Space

Roof Cleaning

Residential & Commercial Space

Power Washing

Residential & Commercial Space

Carpet Cleaning

Residential & Commercial Space

Cleaning Services

Residential & Commercial Space

Bird Control

Residential & Commercial Space

Solar Cleaning

Residential & Commercial Space

AI Security

Residential & Commercial Space

Fire Alarms

Residential & Commercial Space

Internet of Things (IoT)

Residential & Commercial Space

Line Striping

Residential & Commercial Space