Last Modified: March 3rd, 2026

Privacy Policy

Introduction


KrystalClear (“KrystalClear, KrystalClear Services, ” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, services, and communications.  This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website at [https://KrystalClear.Services] (the “Site”), request services, submit a contact form, call us, email us, or otherwise interact with us.  By using our Site or providing us with your information, you agree to the practices described in this Privacy Policy.

Who We Are


KrystalClear provides professional contracting services for residential & commercial construction and janitorial projects.  Our services includes project management, construction oversight, and subcontractor coordination, with the option to purchase construction materials and specialized services as needed in Jersey City, New Jersey and surrounding areas.

What information we collect?


We may collect both non-personal information and personal information.


1. Non-Personal Information


Non-personal information is information that does not identify you directly. This may include:



  • Browser type and version
  • Device type
  • Operating system
  • Language preferences
  • Access times and dates
  • Pages viewed and time spent on the Site
  • Clicks, navigation paths, and general usage analytics


We use this information to improve website performance, user experience, and marketing effectiveness.


2. Personal Information

Personal information is information that identifies you or could reasonably be used to identify you. Depending on how you interact with us, we may collect:


  • Full name
  • Email address
  • Phone number
  • Property or service address
  • Billing address, if applicable
  • Any information you submit through contact forms, quote requests, service requests, or customer support inquiries
  • Communications you send to us by email, phone, text, or web form
  • IP address and approximate geographic location
  • Other information voluntarily provided by you

How we collect information?


We may collect your information in the following ways:

  • When you fill out a contact form or request a quote on our Site
  • When you call, email, or text us
  • When you schedule or purchase services from us
  • When you subscribe to marketing communications
  • Automatically through cookies, analytics tools, and similar technologies when you browse our Site
  • From third-party tools or platforms we use for website hosting, analytics, scheduling, advertising, or customer communication


Legal Basis for Processing


Where applicable under privacy laws, we process personal information for one or more of the following reasons:

  • To provide requested services and respond to inquiries
  • To perform contractual obligations
  • To operate and improve our business and Site
  • To comply with legal and regulatory obligations
  • To pursue our legitimate business interests, provided those interests are not overridden by your rights
  • Based on your consent, where consent is required


How We Use Your Information


We may use the information we collect to:

  • Respond to inquiries and provide estimates or quotes
  • Schedule, confirm, and deliver services
  • Communicate with you via appointments, service updates, or customer support
  • Process payments and maintain business records
  • Improve our website, services, and customer experience
  • Send promotional messages, offers, and updates about our services
  • Analyze website traffic, trends, and performance
  • Detect, prevent, and address fraud, unauthorized activity, or security issues
  • Comply with legal obligations and enforce our policies


How We Share Information



We do not sell your personal information.


We may share your information with trusted third parties only as necessary to operate our business and provide services, including:

  • Website hosting providers
  • Scheduling and CRM platforms
  • Payment processors
  • Email and SMS communication providers
  • Analytics providers
  • Advertising and marketing vendors
  • IT, legal, accounting, or administrative service providers


These third parties are permitted to use your information only as needed to perform services on our behalf or as otherwise required by law.

We may also disclose information when necessary to:


  • Comply with applicable law, legal process, or government request
  • Enforce our terms, policies, or agreements
  • Protect our rights, safety, property, customers, or business
  • Investigate fraud, security incidents, or unlawful activity

Cookies and Tracking Technologies


Our Site may use cookies, pixels, tags, and similar technologies to improve functionality and measure performance.

These technologies may help us:


  • Remember your preferences
  • Understand how visitors use the Site
  • Improve website speed and usability
  • Measure the performance of advertising campaigns
  • Retarget visitors with relevant ads


Types of cookies we may use include:


  • Session cookies – temporary cookies that expire when you close your browser
  • Persistent cookies – cookies that remain on your device for a set period
  • Third-party cookies – cookies placed by analytics or advertising providers


You can usually manage cookie preferences through your browser settings. Please note that disabling cookies may affect some website functionality.


Analytics


We may use tools such as Google Analytics and similar services to understand how visitors interact with our Site. These tools may collect information such as pages visited, time on site, device data, and IP address.  We use this information to improve our website, marketing, and customer experience.

Marketing Communications


If you provide your contact information, we may send you promotional emails, text messages, or other communications about our services, seasonal offers, maintenance reminders, or business updates.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in emails
  • Replying STOP to text messages, where applicable
  • Contacting us directly at [Our Contact Page] or [833.72DIRTY]

Even if you opt out of marketing, we may still send non-promotional communications related to scheduled services, transactions, or customer support.


Third-Party Links


Our Site may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.


Data Retention


We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing services
  • Maintaining business and tax records
  • Resolving disputes
  • Enforcing agreements
  • Complying with legal obligations

When personal information is no longer needed, we will securely delete, anonymize, or otherwise dispose of it where required.


Data Security


We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.  However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.


Your Privacy Rights


Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal exceptions
  • Request restriction or objection to certain processing
  • Withdraw consent where processing is based on consent
  • Request a copy of certain information in a portable format
  • Lodge a complaint with an applicable supervisory or regulatory authority


To exercise any privacy rights, please contact us using the information below.


Children’s Privacy


Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.

If you believe a child has provided us with personal information, please contact us immediately at [GRC@KrystalClear.Services].


Business Transfers


If KrystalClear is involved in a merger, acquisition, sale of assets, restructuring, or other business transaction, your information may be transferred as part of that transaction, subject to applicable law.


International Data Transfers


If any of our service providers process information outside your country or region, we will take reasonable steps to ensure appropriate safeguards are in place as required by applicable law.


Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or website functionality. When we make updates, we will revise the “Last Modified” date above.  Your continued use of the Site after any changes become effective means you accept the revised Privacy Policy.


Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:


KrystalClear
111 Town Square Pl

 Suite 1238
Jersey City, New Jersey 07310
https://www.KrystalClear.Services