14-Day Return Policy

We want you to be happy with your purchase. If you are not satisfied, you may request a return under the terms below.

1. Return Window
You have 14 calendar days from the date of delivery to request a return.  Only applies to window washing & power washing services.

2. Eligibility for Return
To be eligible for a return:

• The service in its original condition (uncleaned and undamaged) missed by accident.
• The client must include picture of all original and post services for validation.
• Proof of purchase (order number, receipt, or invoice) is required.

3. Non‑Returnable Items
The following items cannot be returned:

• Final sale or clearance items.
• Customized or special‑order items.
• Property damaged due to misuse, neglect, or improper handling.

4. Return Process

• Contact us within 14 days of delivery to request a return.
• We will provide return instructions and, if applicable, a return shipping label if applicable

5. Refunds

• Once we receive and inspect the returned item, we will notify you of approval or rejection of your refund.
• Approved refunds will be issued to your original method of payment within 7–14 business days.
• Original shipping charges are non‑refundable, unless the return is due to our error or a defective item.

6. Return Shipping Costs

• If the return is due to change of mind or ordering error, you are responsible for return shipping costs.
• If the item is defective, damaged, or incorrect, we will cover reasonable return shipping costs.

7. Exchanges

• Exchanges are subject to product availability.
• If the requested replacement is unavailable, we will process a refund instead.